+25 years of trajectory
About Maat
Discover the story that shaped us, and how our constant commitment drives Maat's growth and identity to this day.
Our values
Four pillars we're measured against
Innovation
We constantly improve our products and services, adding new solutions for a market that keeps changing.
Responsibility
We act with integrity and consistency in every decision, always protecting the quality of the information we deliver.
Customer service
We answer every query quickly and personally, keeping our clients at the centre.
Commitment
We work every day to maintain a standard of excellence in everything we do.
Who we are
A history built on trust
Our origin
We were born more than 25 years ago in Concepción, as a family business driven by Frank Palma, with a clear purpose: to help people and companies better understand who they do business with.
Expansion to Santiago
Sustained growth led us to open a second office in Santiago, widening our coverage and establishing us as a national benchmark in client evaluation, risk management and commercial commitment.
The evolution of our services
Over time we added new solutions — from our Commercial Reports to the Maat AA Business Reliability Certification — to support our clients in an increasingly digital environment.
Today
We remain firm in our original commitment: to keep an accurate, up-to-date database, so every decision you make is backed by reliable information.
What we do today
Solutions built over 25 years
- Commercial Reports for people and companies
- Query plans for teams that evaluate regularly
- Delinquency reporting to recover what you are owed
- Maat AA Business Reliability Certification
Mission
Information you can act on
To give you the most up-to-date financial information so you can make decisions with certainty, whether you are an individual or a company, through a secure and friendly platform.
Vision
Simpler access, for everyone
To be the ally that transforms how people and companies relate to their financial information, building simpler, clearer and more reliable access to it.
Our director and founder
Frank Palma
Frank Palma founded Maat more than 25 years ago in Concepción, convinced that commercial relationships are built on trust and clear information. That vision is still the heart of the company.
Today, as President, he leads Maat's growth nationwide, driving constant innovation in our services and maintaining the same close commitment to every client that characterised the company's beginnings.
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Strategic commercial locations
Our branches
We're present in Concepción and Santiago to serve you wherever you need us.
Head office
Concepción
Branch
Santiago · Providencia
Customer service
Opening hours
Monday – Friday
9:00 am – 7:00 pm
Saturday
9:00 am – 7:00 pm
Sunday
9:00 am – 2:00 pm
Online purchase runs 24/7, including holidays.
Let's talk
Tell us what you need and one of our executives will contact you shortly.